1. CUSTOMER SERVICE: Milepost 65 is committed to providing high quality products and the best service possible.
  2. PRICES: All prices are wholesale prices for product delivered in the I-5 corridor of Western Washington or, if shipped, FOB our warehouse in Woodinville, WA. Prices listed herein supersede previous prices.
  3. TERMS: Payment is due when delivered or shipped with cash, check or major credit card. With credit approval, terms are Net 15.
  4. MINIMUMS: $200 per delivery address.
  5. SPLIT CASES: Cases of 12 or more units of like products may be split to a maximum of two sku's/case. There is a split case fee of $0.10/unit. Mixed cases of bitters (Scrappy's, Bittermans, Dr. Adam Elmegirab's) in any amount are available at no additional charge.
  6. CLAIMS FOR SHORTAGES OR DAMAGES: All merchandise leaves our warehouse in perfect condition. Claims for shortages or damaged goods must be made within 48 hours of receiving the product. No merchandise can be returned without prior authorization.
  7. GENERAL FREIGHT POLICY: Milepost 65 serves customers in all 50 states and the Western provinces of Canada. Depending on location, delivery is by company truck, UPS, freight forwarders or other common carriers.
    • Greater Seattle/Tacoma Area: Free delivery on orders over $200.
    • Bellingham, WA to Portland, OR: Free delivery on all orders over $300. Orders less than $300 will incur a $15 delivery charge.
    • Hawaii and Alaska: Free delivery to ocean freight companies or freight forwarders in the ports of Seattle or Tacoma on all orders over $300.
    • Canada: Freight for Canadian customers is shipped to freight forwarders or directly to the customer via UPS at cost.
  8. RAINCOAST CRISPS: Due to the fragile nature of the Raincoast Crisp crackers, special packing and handling are required. For UPS/Fedex shipments the order size is in multiples of 2 cases. The orders are packed in special heavy duty master cartons containing 2 cases of product each. Large orders (14+ cases) are shipped LTL on a standard pallet with corner protectors and heavy wrap. A packing surcharge of $0.10 per unit applies for all shipments of Raincoast Crisps and the product is shipped at the customer's risk. No claims are accepted except for damage by the carrier or missing product.